New email user
frequently asked questions

Welcome to the Lingo Networks Email Zimbra suite of communication tools including email, calendar, and briefcase system!

With your webmail account, you will be able to send and receive email from any computer or device (including smartphones and tablets). This means that you will enjoy access to your webmail when at home or traveling. In addition, your messages and contacts will be stored safely on our network, and you will have plenty of storage available. Our easy-to-use webmail service is outfitted with the kinds of features necessary to keep you communicating efficiently (such as personal calendaring and file sharing).

I would like to set up my email software to access my MGW email account. Can I do this?

What must I do to set up my webmail (online) service?

Your webmail is already setup. From a personal computer, you simply need to log into your mail with your full email address in the Username field and your Password. If you are using a mobile device (smartphone or tablet), you will need to follow the instructions specific to its operating system: Android OS | Apple iOS

What if I have some questions about webmail use?

Look over our simple Q&A document to familiarize yourself with some basic webmail functions and FAQs.

Where is my spam (junk mail) stored and how do I access it?

Please refer to our SPAM FAQ page to get all of your junk mail questions answered.

How do I manage my account settings?

You can go to your Lingo Networks AppPortal at https://userportal.mgwnet.com/ to make changes to your account, including changing your password and configuring account recovery. Please follow the below links to step-by-step instructions to help you manage your account.x

Changing Passwords in AppPortal | Managing Account Recovery in AppPortal |

Where Can I go for additional help?

If you would like to find help articles, how-to guides, and other informational resources, you may visit our Webmail User Guide

We hope you have an enjoyable experience. As always, technical support is available to assist 24/7/365 by calling 877-579-9572.

New email user frequently asked questions